B2B-automotive
               
 

Booking Service


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We have designed a Booking Service completely new that we can adapt to suit your needs.

Your customers may now manage your dealer quotes or workshop in totally a new, simple way, closing the deal at the time, with an attractive and high information value.

Your network will increase with the Booking Service, also involving for you a loyalty tool.

In order to design our Booking Service:

  • We conducted a field study with more than 10 dealers, all with premium quality services in their respective brands.
  • We keep track of more than 100 websites of manufacturers and importers of cars, dealer groups, workshops, independent networks, networks of experts and leasing companies in Spain, England, Germany and USA.
  • We have taken careful account of the Concessionaires perspective:
    • The interests and needs of the receptionists and service advisors.
    • The workflow regardings workshops, receptionists and service advisors.
    • The need to reduce the time devoted for booking services in  workshops.
    • The workshops workload and management.
    • The strategic positioning of each network of workshops to focus the major points of interest
    • Cross-selling
    • The needs and expectations from the customers
    • The best procedure how our services may help each network of workshops, receptionists and advisers, depending on their current status and their strategic positioning ..
  • We have provided benefits for the three parties involved, in order of preference: customers, workshops and the brand that leads the network of workshops.

The result is a new Booking Service, highly efficient, generating added value for all, reducing management costs and increasing loyalty.

You will surprise to your workshops and end clients.

More information at:

B2B-automotive
Velázquez 53, 2º Izda, 28001 Madrid
comercial@b2b-automotive.com
Phone: (34) 91 277 03 21

     

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